Archive for the 'Our Work' Category

Jan, 9th, 2013

Increasing Organic Non-Brand Revenue for Ted’s Cameras

For the full case study (PDF) please use our download form

Ted’s Camera Store has been synonymous with photography for the past 40 years. Ted’s offers all major brands and the latest in photographic hardware, including digital compact and SLR cameras, HD video cameras and accessories; equipment suitable for the novice through to the professional.

Ted’s engaged FIRST to increase organic search traffic and revenue, that was being dominated by a number of grey-market importers who could source and offer products at a much cheaper price.

Download the case study to find out the search tactics we used to :

- increase non-brand organic revenue by 102%

-  increase organic ‘manufacturer’ product keywords by 181.8%

- increase traffic on organic ‘manufacturer’ product keywords 112%

- increase TOTAL non-brand organic traffic (2011 vs 2012) by 60% YoY

- increase TOTAL non-brand organic revenue (2011 vs 2012) by 102% YoY

 

Download the case study now

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Aug, 22nd, 2012

FIRST’s Social Media Optimisation drives 262% growth in Facebook Fans for Serato

Serato creates world leading audio software for professional DJs and musicians. Serato is based in New Zealand and has partnerships with many highly regarded hardware, software, and record industry companies worldwide.

The main objective was to introduce Serato to the Djing community on Facebook and significantly grow Serato’s fan base. By engaging with Fans on Facebook, Serato would be able to interact more closely, communicate more efficiently and strengthen its relationship with a loyal, ‘like minded’ community.

FIRST was tasked with improving the performance of the existing Facebook Advertising campaign by increasing ‘likes’ while reducing cost per acquisition. A lofty initial target of 100,000 likes was set which would be a great achievement for NZ based company.

Through FIRST’s social media optimisation techniques, this goal was met and surpassed! Find out how – Click to download the full Serato Social Media Optimisation Case Study

Results (July 2011 – Jan 2012)

  • Likes increased from 38,820 to 102,000
  • Tripled the ad click-through rate (CTR)
  • Halved the cost per click (CPC)
  • Halved the cost per like (CPL)

 

Click to download the full Serato Social Media Optimisation Case Study

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Aug, 7th, 2012

Check out our new mobile app…

We’ve just been short listed for the 2012 Mobies for an app we built for the University of Newcastle. The handy app is aimed at prospective students who are in the depths of that well known search for the perfect university.

But instead of being elbow deep in prospectuses, future students can research on the go – at work, on the bus, whilst battling it out on Warcraft and all of the other studenty things students do.

Not only did the app provide access ‘on the go’ but it also provided must-know information on student life, the campus, and the wider area of Newcastle as we know how crucial it is for not only local students but more importantly international students to have the very best university experience.

Because the University has an extensive number of degrees on offer, over 200 in fact, it meant that it was sometimes a challenge for students to understand which degree would be right for them. The app helps students to search by Undergraduate, Postgraduate and Honour degree, plus search by multiple categories such as keyword, career and university campus. Prospective students can also watch videos of students who are undertaking courses they might be interested in.

An added bonus the app provided was that we were able to build in Google Maps functionality for all of their campuses. The University of Newcastle is  located in stunning bushland and is spread over a vast area, therefore mapping out the journey from class to class was of great importance, after all these guys cram in up to 6 classes per day.

We also made sure students could search the university campus for parking locations and we mapped out quick route walking paths using KML files – showing the quickest path to lecture theatres, cafes, bars, car parks etc to make their day that little bit easier.

The Uni of Newcastle app captures students when they’re away from their computer, increasing the opportunity for engagement with the University in a controlled mobile environment. The result is increased engagement with the University supporting the underlying goal of conveying the strengths of Newcastle’s offering, from academic to social and ultimately to convert prospective students and have them decide to attend UoN to further their learning.

Statistics from iPhone application illustrate this strong engagement:

• 7.41 pages viewed per visit
• Average visit over 17 minutes

This translated to:
• Over 50% visitors to app looked 5 or more pages
• Over 24% looked 10 or more pages
• Over 7% looked 20 or more pages

Importantly, 65% of app users returned to the application. The application provides a convenient, easy to access location for students to return to while in the University ‘shopping’ process.

Most functionality in the app was well trafficked. Highlights include:
• 27% pages used were for the degree guide functionality (one of the core functions of the application allowing students to read about degrees and watch videos from students undertaking courses)
• 15% pages used were for maps function – an advanced mapping integration that permits students to search maps for building, display walking paths, look at both campus and Newcastle points of interest.

Critically
• 5% page views were to contact us page
• 4% were to information on getting into the University

So now that you know a little more about the app, we need you to get voting!

Cast your vote using the button below, then share it with your mates on Facebook, Linkedin and Twitter (entries close 23rd August.)

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Nov, 24th, 2011

Insurance – Google Analytics Case Study

Published by under Google Analytics,Our Work

FIRST Enables Pinnacle Life to Make Better Business Decisions using Google Analytics


Pinnacle Life became the world’s first life insurance company selling fully underwritten policies online in 2007 and since then has gone from strength to strength.

For a business utilising both online and offline marketing channels, detailed analytics intelligence is vital. It is important that all marketing activities are accurately measured through to conversion, such as new customer applications. This allows an accurate assessment of marketing spend leading to maximum ROI from all marketing activities, with budget allocated to the most effective channels for continuous campaign improvement.

Pinnacle Life choose to use Google Analytics combined with FIRST’s analytics expertise to deliver this value.

Click here to download the Google Analytics case study.

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